  |
|
| 1. What is the cost for LogoMaze Design Service(s)? |
| We have a variety of packages in LogoMaze to suit almost every budget: Entry, Professional, Executive and Internet Identity. However we also provide you a custom designed package keeping in view your requirements. If you have any custom requirement then you can contact our Design Consultant who will create a custom design package for you. Each project has an up-front fee with the remainder of the balance to be paid upon the successful completion of your project. You can get more details about our pricing by visiting our pricing page. When you consider the level of client service, and the quality of our work, we are one of the best values around...anywhere! We will not cut corners in our service or compromise the quality in our work. Allow us to create a Corporate Identity for you, you won't be disappointed! Please note, that these prices are only valid for a limited time. |
| |
| 2. Is there any hidden charges in LogoMaze? |
| Never! We do not believe in hidden charges. No matter how many colors you wish to use on your logo design, it is all included in your package. If you look at our portfolio, you can see the many satisfied clients for whom we have created multi-color logos. Whether one color or ten, we have the experience it takes to create the exact image you need. However we always prefer to keep the color usage minimum which also helps you keep your printing cost low. The package price is the final price, no strings attached! |
| |
3. Okay, how long will LogoMaze takes top show me some progress on my
logo? |
In most cases, it takes from 3-5 business days to prepare the initial draft proposals of a clients' logo design. If you have not heard from us within that time, please contact us. Once the first phase is completed, we will ask you for your feedback on the initial designs provided. This is your first chance to tell us exactly what you think. Tell us everything:
-
"Do you like the style?"
- "Do you like the font we used?"
- "Do you like the colors we used?"
- "What other enhancement would you like us to pursue?"
All of these details can be submitted via email which will be intimated whiling signing the project", which you would access through a login and password. These will be assigned to you, after your logo designs are completed and ready for you to view and comment on. |
 |
| |
| 4. Now I am not satisfied? |
| Tell us! It's our job to amend the drafts until we have created the winning logo! We work until you are 100% satisfied. We have a money back guarantee on this :) However please ensure that you don’t follow one of those thinking "We will know it when we see it, that’s why we are hiring you" so until then keep designing? Our experience suggest that majority of our clients don’t exactly know about the logo design process because they are mainly composed of start-ups, small business owners or individuals. We have worked for small to large scale businesses and for corporate clients, spending a lot of time explaining this process which starts from conceptualization of the logo to finalization of final deliverables. If you can go through our article at “The logo you wanted, exactly as you envisioned it!” then you can also get some helpful insight and guidelines before starting your project with us. Therefore we can do alterations until you are satisfied, like fixing that orange to blue, making the alignment changes and showing you new font and color combinations free of charge till you are satisfied. |
| |
| 5. What are the formats will I receive my final logo in? |
- Adobe Illustrator (.AI format)
- Encapsulated PostScript (.EPS format).
- Photoshop Design (.PSD)
- Tagged Imaged File Format (.TIFF)
- Bitmap Image (.BMP)
- CorelDRAW (.CDR)
|
| |
| 6. How will I receive my final logo package? Is CD delivery available? |
| The final logo package can be sent to the email address that you used during the signup process. If you prefer, we can place your package on our server in your "Client Center" account for you to download. They will come in a compressed .zip format. You will need WinZip from http://www.winzip.com to uncompress it. If you are a Mac user, you can request other means of online delivery. Click here to find out more. You can also request your logo design to be delivered on a CDROM. |
|
| |
| 7. Do you do business cards & letterhead design? |
| Yes we do! Our Professional Package and Executive Package are specifically designed to cater to the needs for those clients who also wish to have a custom letterhead, envelope and business card designed according to their newly made logo. Stationery and business card design services can be selected as an add-on with all other packages |
| |
| 8. What are some of the ways I can use my logo? |
There are many ways you can use the logo we provide. The logos and formats you will receive are great for:
Your website
Business cards, Presentation Folders, Stationery
Banners, T-shirts, Posters, Promotional Items
Print and Graphic Design on vehicles and many more.
The logo formats that you will receive are readily accepted by commercial printing agencies for professional printing. This gives you potentially unlimited uses for your logo design! With our Executive Package, we provide advanced print ready logo formats even after completion of the project which few logo design companies offer, which makes your logo ready for printing by breaking it into spot color frames or provided to you in pantone colors. This can result in significant savings when using a quality Printing Service. |
| |
| 9. Can I use my logo instantly? |
| Absolutely! Once you receive your logo designs in the various formats that we provide you, they can be used instantly for almost any purpose you can dream of. |
| |
10. I have a general idea of a logo I want. How do I communicate my ideas to
you? |
| You can describe your ideas when you submit your order form. Most of our customers do this. If you have a scanner and would rather scan your sketches, email us the image file at info@LogoMaze.com and we will take care of the rest! Finally, if you see a logo anywhere on the Internet that inspires you for your own logo, send us the URL when you fill out order form, and we will try and incorporate those ideas as part of your original logo- not just a rehash or copy of someone else's. |
|
| |
| 11. Do you do web design or flash design? |
| Yes! Let us create an eye-catching, attention grabbing design that will get you results. If you need a web banner, we can even do that too! Contact us today, and we'll discuss ways we can create your corporate web design or flash design (Or both!). |
| |
12. I see that you require a valid Credit Card for payment. I'm a bit worried
about Credit Card security. Are there any other options for me to pay? |
| While we understand your concerns, please rest assured that our payment server is 100% secure, and we do not sell or give out your personal information to anyone. We use paypal.com for a secured internet transaction, which guarantees that all your credit card information is directly sent to our real-time, 100% secure credit card server for verification supported by 128bit SSL (secure socket layer) encryption. This means your information is closely guarded and encrypted. Another way to send us payment is using a wire transfer. Email us for our account information. Please note that we can only start designing your logo once we receive the payment in our bank account. This can usually take a couple of days. |
| |
| 13. I'm from another country. Will this be a problem? |
| Absolutely not. The reason our business is online, is to serve our clients needs no matter where they are located. We have many happy clients from all different reaches of the globe |
| |
| 14. Who owns the copyright of my logo once it is designed? |
| Once the design process is complete, and you have finalized your decision, the logo is all yours! You fully own the copyright, and are free to register the logo through the registration office. If desired, we can also place the registered mark or the TM (trademark) symbol on your logo. Don’t know how to go about registering your logo? Ask us, we can help! |
| |
15. Do you keep the logo design archived on your server once I have
downloaded it? If my computer crashes will you still have my logo? |
| Yes we do. We keep a backup of our client's logo for a limited period of time, just in case. If, for any reason you ever need another copy of your logo, please don't hesitate to contact us. However, we suggest that you also keep a backup copy of the logo format just in case something happens. You should copy them on a few diskettes, or burn them to a CD for your own backup. |
| |
 |
|
| |
